Live Chat Site Support

Live Chat Site Support

If you are having problems on the site, Live Chat site support is now available directly on every page during normal office hours.  After hours you can leave a message that is added to the support queue.  It is a quick and easy way to ask a question and get a fast response.

At the bottom right of every page you will see a link that says either “Chat Now” or  “Leave A Message”.  Click on the link and a window will pop up for you to type a message and chat with a support representative.

If nobody is available and you leave a message, you will get an emailed answer when the next support agent is available.

 

 

 

Live Chat Site Support

Live Chat Site Support

If you are having problems on the site, Live Chat site support is now available directly on every page during normal office hours.  After hours you can leave a message that is added to the support queue.  It is a quick and easy way to ask a question and get a fast...

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New QuickChart

New QuickChart

All New Interactive Quickcharts give you the flexibility you need to identity trends.

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New Homepage

New Homepage

New Home Page combines the old Home and Markets pages for a single place to get started.

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New Second Opinion

New Second Opinion

The Second Opinion Report, the heart of MarketEdge, has been redesigned to so you get a more complete picture.

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New Screening Tool

New Screening Tool

Interactive filter results, Add List to Stockwatch, Export to spreadsheet and save your favorite filters.

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New SmartCharts

New SmartCharts

Chart Tools that are native to your browser means no downloads or complicated configurations.

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New QuickChart

New QuickChart

QuickCharts are all new and provide a subset of the features available in SmartCharts.

What is New?

  • 3 Simple Moving Averages
    • 21 day, 50 day and 200 day moving averages you can toggle on and off.
  • Color Coded Daily Candlestick Price Chart
    • Candlestick charts are similar to the OHLC charts as they indicate the Open, High, Low and Closing prices for the dat.  The BODY of the candle (the thick part) is between the day’s Open and Close.  Red indicates the Close was lower than the Open, Green indicates the close was HIGHER than the open.  The thin lines are called the WICKS and represent the trading High and Low for each day.
  • Daily Trading Volume
    • Bar chart of daily trading volume below Price Chart
  • Customize Chart Timeframe
    • Zoom and pan to get a closer look at price movement.  Either use the slider bar below the Volume to shorten or lengthen the timeframe (zoom) or slide the blue portion of the bar back and forth to look back in history using the same timeframe (Pan).  You can also use your mouse to pan the chart, just remember to look at the dates after you have played with the chart to make sure you are not making current investment decisions based on a chart you panned back in time!

    One Click Add To Watchlist

    • Click the + at the top of the chart, select a Stockwatch list and the stock is added right way!
  • Jump to SmartChart
    • If you are a Platinum subscriber (or above) you can jump directly to SmartChart to do more in depth chart analysis
  • Second Opinion beneath the chart
    • Get the current Second Opinion as well as Second Opinion Date and Price Opinion Formed.
  • Print Chart
    • Once you have what you want, click the Printer Icon on the top of the page to print your chart.

 

Live Chat Site Support

Live Chat Site Support

If you are having problems on the site, Live Chat site support is now available directly on every page during normal office hours.  After hours you can leave a message that is added to the support queue.  It is a quick and easy way to ask a question and get a fast...

read more
New QuickChart

New QuickChart

All New Interactive Quickcharts give you the flexibility you need to identity trends.

read more
New Homepage

New Homepage

New Home Page combines the old Home and Markets pages for a single place to get started.

read more
New Second Opinion

New Second Opinion

The Second Opinion Report, the heart of MarketEdge, has been redesigned to so you get a more complete picture.

read more
New Screening Tool

New Screening Tool

Interactive filter results, Add List to Stockwatch, Export to spreadsheet and save your favorite filters.

read more
New SmartCharts

New SmartCharts

Chart Tools that are native to your browser means no downloads or complicated configurations.

read more

Why We Updated MarketEdge

Why We Updated MarketEdge

Why:  The First MarketEdge website launched over 20 years ago and introduced individual investors to the award winning technical analysis that was previously only available to large Institutional Investors through our Traders Edge product.  Since then, the variety of analysis available on the site has grown considerably and we needed an easier way for our subscribers to get the information they need.

Our original website, launched in 1996 lasted into the early 21st century.

The current site design has been with us, with minor changes, since about 2002.  It has stood the test of time but modern browsers and technology can provide us with so much more.

Why We Updated MarketEdge

Why We Updated MarketEdge

Why:  The First MarketEdge website launched over 20 years ago and introduced individual investors to the award winning technical analysis that was previously only available to large Institutional Investors through our Traders Edge product.  Since then, the...

The New MarketEdge – Our Goal

The New MarketEdge – Our Goal

Our Goal:  Provide a modern user experience to better showcase all of the great content available on marketedge for new users while keeping familiar tools easily accessible for our long time subscribers.  We have a very diverse user base from small...

The New MarketEdge – Our Process

The New MarketEdge – Our Process

Our Process: We started by looking at the most popular sections of our site and seeing how the majority of subscribers were actually using MarketEdge.  Next we analyzed our support calls and emails to find out where people were having troubles and see what...

The New MarketEdge – The Result

The New MarketEdge – The Result

Result: Updated User Experience New Home Page combines Home and Markets for a single place to get started - Indicators on Home Page (CTI, Posture and SRO) - Market At A Glance - Rollover Charts on Symbols everywhere on the site -Add to stockwatch from...

The New MarketEdge – Our Goal

The New MarketEdge – Our Goal

Our Goal:  Provide a modern user experience to better showcase all of the great content available on marketedge for new users while keeping familiar tools easily accessible for our long time subscribers.  We have a very diverse user base from small individual investors to large institutions with computer experience and age ranges just as vast.   We needed a design that would serve all of our customers without compromising  ease of use or the depth of the research.

And let people use it wherever they want.

Why We Updated MarketEdge

Why We Updated MarketEdge

Why:  The First MarketEdge website launched over 20 years ago and introduced individual investors to the award winning technical analysis that was previously only available to large Institutional Investors through our Traders Edge product.  Since then, the...

The New MarketEdge – Our Goal

The New MarketEdge – Our Goal

Our Goal:  Provide a modern user experience to better showcase all of the great content available on marketedge for new users while keeping familiar tools easily accessible for our long time subscribers.  We have a very diverse user base from small...

The New MarketEdge – Our Process

The New MarketEdge – Our Process

Our Process: We started by looking at the most popular sections of our site and seeing how the majority of subscribers were actually using MarketEdge.  Next we analyzed our support calls and emails to find out where people were having troubles and see what...

The New MarketEdge – The Result

The New MarketEdge – The Result

Result: Updated User Experience New Home Page combines Home and Markets for a single place to get started - Indicators on Home Page (CTI, Posture and SRO) - Market At A Glance - Rollover Charts on Symbols everywhere on the site -Add to stockwatch from...

New Homepage

New Homepage

As part of our redesign, we took elements from the old Home page like Market Recap and Market Edge Upgrades and combined them with important sections of the old Markets Page such as Commentary, Market Edge Favorites and the Webinar.  We added in some Market Indicators that were formerly scattered throughout the site and put them all in a single place for quick reference.

What Is Here and What Is New?

  • Market Overview all on one page
  • Easy To Find Market Indicators
    • CTI (Cyclical Trend Index)
    • MarketEdge Market Posture
    • EXCLUSIVE FOR A LIMITED TIME! – S&P Short Range Oscillator
  • Market At A Glance
  • Second Opinion Performance
  • Industry Group Summary
  • Market Edge Upgrades
  • Roll-over Charts on Every Symbol
  • Quick Definitions (click on Question marks near terms for definition)
  • Star Changes
  • Daily Commentary
  • Tech Talk Tuesday Webinar Replay
  • Dr Market Edge Talks Stocks (The Doc Stocks)
  • …and the rest of the Market Edge News Feed
  • AND LIVE CHAT SITE SUPPORT ON EVERY PAGE

 

 

Live Chat Site Support

Live Chat Site Support

If you are having problems on the site, Live Chat site support is now available directly on every page during normal office hours.  After hours you can leave a message that is added to the support queue.  It is a quick and easy way to ask a question and get a fast...